Last updated: November 2026
Privacy policy.
This policy explains what data we collect through this website, why we collect it, how we keep it, and your rights over it under the Personal Data Protection Law of Saudi Arabia.
Who we are
Pioneers Laundries (مغاسل الرواد لغسيل الملابس), a limited liability company, CR 7012687104, national address 8076 Adh Dhahran Road, As Sahil District, Al Khobar 34611. We are responsible for the data you send through this website.
What we collect
We only collect what you type into the contract request form:
- Your name and your organization's name.
- Your mobile number, and your email address if you add it.
- The facility type and the details you write about your needs.
We don't use cookies for advertising or tracking. When you contact us on WhatsApp, WhatsApp's own privacy policy also applies.
Why we collect it
To reply to your request, assess your facility's needs, prepare a quote and contact you about it. We don't use your data for marketing without your consent, and we don't sell it or share it with anyone for their own purposes.
Where it is kept, and for how long
Requests arrive in the company's contracts mailbox and are seen only by the contracts team. To deliver them we use service providers that handle the data on our behalf: Cloudflare runs this website and the form, Resend sends the request by email (Ireland and the United States), and Zoho hosts our mailboxes (currently in the United States). Your data may therefore be processed outside Saudi Arabia.
We keep requests while the request is assessed and the contract runs, then delete whatever we are not required to keep by law.
Your rights
- To know what data we hold about you and get a copy of it.
- To ask us to correct or update your data.
- To ask us to delete your data once there is no legal reason to keep it.
- To withdraw your consent to any use that relies on consent.
Privacy contact
Email us at info@pioneers.sa.com or call 053 271 3191, and we will reply within the time the law sets.